Avoid dealing with JMGO at all costs. I purchased an N15 Ultra in November during their Black Friday Sale. The first problem I had was the lack of screen which was advertised on their website. I asked about the screen. I was called a liar and told there was no offer for a free screen. I went to the website and they had deleted the offer. Thankfully I already had a screenshot about it on my phone and sent them that. They still tried deny it. I asked for return info as it was within 30 day money back period which is advertised on their website. They agreed to send a screen because I asked to return the prohector. At no point did they give info for a return. The screen took weeks to arrive. I got no shipping updates. I asked for them multiple times. Once again asked can I please return the projector. They again refused to give return info. They asked me to wait for a specific date for the screen. The date passed, screen still hasn't arrived, and I asked again, still no return info given. Eventually it arrived. I still wanted to return as I lost faith in JMGO as a brand that could be trusted. They still refused to give return info.

Since then I've started having technical issues. A problem with the auto focus first which I was able to resolve on my own. But I have 2 recurring problems. When I watch content through the built in programs, the screen saver will randomly turn on. There is no error coming up to log for trouble shooting. Secondly, I have the projector connected via eARC for audio. It's completely 50/50 if I get audio or silence. There is nothing specific in the settings I can switch to get it to work. Changing random stuff can make audio work, but mostly I end up having to reset it. The settings menu is extremely slow if you have any apps running. If you want to adjust the picture while watching content, it takes about a minute to get fully into settings.

I raised these issues with JMGO and said it's way too early in the projectors life to have these issues and I want to return it. Once again, they refused. They offered to replace it but I don't trust them to send my one back and have them send a replacement as I've read online about other people having issues with returns. I said I want it returned and to have a refund. Guess what? No return info given. I told them I'm going to publicly share my experience with dealing with them. Then, and only then after 2 months of asking to get a refund did they say they let me return it. I have multiple emails saying they'll send me a return label. I still have not been sent a return label and I also don't believe that if I send it back I'll ever see my money again.

Please don't make the same mistake as me. But a projector from literally anywhere else. They are easily the worst company I've ever had to deal with. If you have any problems, they'll deny them and will not allow you to return your purchase. Anyone that wants more details, please leave a message and I will forward all the emails and replies I've got from them.

Le O2S Ultra est beaucoup plus compact que ce que j’imaginais, à peu près la taille d’un grille-pain. Je le déplace facilement entre le salon et la chambre.
L’interface Google TV est intuitive : tout est prêt dès l’allumage, pas besoin de box ou de réglages compliqués. Même pour quelqu’un comme moi qui n’est pas très technophile, c’est un vrai plaisir à utiliser.
Et surtout, l’image reste nette et lumineuse même en plein jour. Un vrai coup de cœur !

Die Bildqualität und Helligkeit sind ausgezeichnet, nur der Lüfter ist ein wenig hörbar. Beim Anschauen merkt man es aber kaum – insgesamt sehr zufrieden.

Ich dachte immer, dass man bei einem Beamer tagsüber die Vorhänge zuziehen muss – aber beim JMGO O2S Ultra überhaupt nicht! Das Bild bleibt hell und gestochen scharf, auch bei geöffneten Fenstern.
Mit der ultra-kurzen Projektionsdistanz bekomme ich ein großes Bild direkt von der Wand, perfekt für kleine Wohnzimmer. Ein tolles Gerät!

L’emballage était très solide, le projecteur est arrivé en parfait état. Il manquait un accessoire, mais le service client a rapidement envoyé le remplacement.